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Tuesday, 26 April 2016
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Terms and Conditions

By participating in UAE Exchange “My Kerala, My Wish” Poll contest (“Poll”) it is deemed that the Participant(s) have read, understood and agree to unconditionally abide with all the below mentioned Terms and Conditions:


  1. This Poll is organized and conducted by UAE Exchange Centre LLC (‘UAEEC’), online on UAEEC Website as part of its brand engagement activity. UAEEC shall advertise about the Poll on Malayalam website(s), through which the Participant(s) can enter in to the Poll.

  2. This Poll shall commence from 20th April, 2016 and close on 23rd May, 2016 (“Poll Period”). No Poll entries shall be permitted after the Poll Period. Poll will be based on multiple choice questions.

  3. The Poll is open to residents of UAE, Qatar, Oman, and Bahrain only and who have completed eighteen (18) years of age (“Participant”) at the time of participation, during the Poll Period. The employees or agents of UAEEC and their immediate family members shall not be eligible to participate in the Poll either directly or through other individuals.

  4. The Participant will be required to enter his/her name, email address, Country, nationality, mobile number and customer ID (optional) at the time of participation in the Poll.

  5. The Participants who have participated in the Poll will enter in lucky draw.

  6. The Participants can participate in the Poll only once.

  7. The validity of an entry to the Poll will be at the sole discretion of UAEEC. UAEEC reserves the exclusive right to deny entry to any Participant on account of unethical, false or unauthentic practices.

  8. The Participant(s), who have correctly filled their complete details, shall be considered as a valid entry and such entries will be automatically selected for the draw.

  9. There shall be an electronic draw by UAEEC and three (3) lucky winners shall be selected on Wednesday 25th May 2016.

  10. These three (3) lucky winners shall get gift voucher worth AED 500 each or equivalent local currency.

  11. The winning Participant(s) of the Poll (‘Winners’) will be announced by publishing their names on the UAEEC Website, the UAE Exchange social media pages and UAEEC blogs. The Participant hereby agrees that UAEEC's decision shall be final and no correspondence will be entertained into.

  12. The Winners shall be communicated through email/Phone (mentioned during registration for the Poll) within ten (10) days of ending the Poll, wherein the Winner will need to confirm the same within 48 hours of receiving the email / Phone. No claim by the Winner regarding non-receipt of timely information from UAEEC will be entertained.

  13. The Poll prize will be non-transferable and cannot be encashed in part or full. UAEEC reserves the absolute right to offer an alternative prize of equal or greater value to the Poll Winners. The Poll prize shall be given to the Winners subject to compliance with all applicable statutory legislations / processes / formalities in connection with the Poll prize and on submission of all necessary documents / papers as required by UAEEC before gratifying the Winner.

  14. The Winners shall visit their nearest UAEEC branch with the necessary documents to collect their prize. The decision and declaration of Winners will be at the sole discretion of UAEEC. The Winners must produce a copy of email confirmation along with his/her photo ID (like passport or driving license) in order to claim the Poll prize.

  15. If the Winner(s) has not responded to UAEEC communication or does not claim the Poll prize within 48 hours of UAEEC notification, UAEEC reserves the right to withdraw the Poll prize from the Winner(s) and shall pick new Winner(s) for such unclaimed prizes.

  16. UAEEC may publish the Winners’ photos in any media for present/future promotional, marketing and publicity purposes, subject to its Privacy Policy. Participants agree that, participating in the Poll amounts to the consent of the Participant for such use of personal information of the Participant. The Participant hereby agrees that they shall not make any monetary or other claim against UAEEC for the use of the entry/photos/information personal and or any other data contributed by the Participant and UAEEC reserves it’s right at all times to disclose any personal information of the Participant as per its Privacy Policy. (Please refer to UAEEC’s Privacy Policy).

  17. UAEEC reserves the right to change, amend, delete or add to these Poll Terms and Conditions without prior notice at any time during the Poll Period and the Participant shall be bound by such changes. UAEEC reserves the right to postpone/cancel the Poll for any reason whatsoever including without limitation due to the provisions of any applicable Statute or Rules or Regulations as may be in force from time to time.

  18. Any failure to comply with any of these Terms and Conditions may result in the disqualification of the entry in the Poll. UAEEC reserves the right to disqualify any entry at its absolute discretion. The decision of UAEEC with regard to any issue or conflict or any other matter regarding the Poll will be final and legally binding on all the Participants. The Poll is subject to all applicable laws and regulations and is void where prohibited by law. In such case, UAEEC shall not be liable to provide prize or any loss or damage to the Winner.

  19. UAEEC shall not be responsible for any claims or liabilities related to or arising from the Poll Prize items it provides the Winner, including without limitation any claims or liabilities concerning the delivery of the Poll Prize or loss or injury suffered by the Winner and/or third parties as a result of usage or intended usage of any such Poll Prize item.

  20. UAEEC shall not be liable for any monetary loss or damage to any Participant resulting from the participating in the Poll. Without limitation, UAEEC is not liable to any Participant, for any direct or indirect loss, damage or expense regardless of whether the same arose from negligence or otherwise of UAEEC , and regardless of whether UAEEC has any control over circumstances giving rise to the claim or not.

  21. UAEEC shall not be liable for any failure to comply with its obligations hereunder caused by severe weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, terror attack, inevitable accidents, acts of god or any other circumstances amounting to Force Majeure.

  22. All disputes arising or in connection with this Poll are subject to the laws of United Arab Emirates and shall be subject to the jurisdiction of competent courts of Dubai, in United Arab Emirates.

  23. For any further clarification and complaints, please write to us at with ‘“MY KERALA, MY WISH” in the subject line. Such complaints received shall be handled and responded within Seven (7) working days from the date of receipt of the complaint from the aggrieved Participant.

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Last modified on Wednesday, 18 May 2016 08:14